Taking Online Courses

Knowledge of Computers and Software:

• understand the concepts and basic functions of a Windows or Mac operating system
• save to disks, find files, create directories, run/execute programs on a Windows or Mac computer
• copy and paste text, images, etc. from one application to another
• create, edit, and save (in various formats) a document using word processing software
• install and uninstall software
• upload and download software and files

Information Retrieval:

• understand and have a working knowledge of the web and its functions
• understand basic site navigation, searching, and installing and upgrading a web browser

Electronic Communication:

• understand use of e-mail, including sending and receiving file attachments
• familiarity with interactive electronic discussion systems (Yahoo Chat, AIM, etc.)
• experience using streaming media players such as RealPlayer and Media Player